Terms of service
TERMS OF SERVICE
Effective Date: August 19, 2026
Welcome to Metro Bio Transport LLC. These Terms of Service govern your use of our website and requests for medical courier and healthcare logistics services.
Services
Metro Bio Transport LLC provides professional courier and logistics services for healthcare organizations, laboratories, pharmacies, medical facilities, businesses, and other approved clients. Services may include transportation of medical specimens, supplies, documents, equipment, pharmaceuticals where permitted, and other authorized materials.
Service Requests and Quotes
Information submitted through this website, including a Request a Quote form, does not automatically create a service agreement or guarantee acceptance of a delivery. Pricing, availability, pickup and delivery requirements, service areas, timing, and other conditions may be confirmed separately before services are provided.
Client Responsibilities
Clients are responsible for providing accurate pickup, delivery, contact, handling, and shipment information. Items presented for transportation must be properly prepared, packaged, labeled, and documented as required by applicable laws, regulations, and agreed service requirements.
Time-Sensitive Deliveries
Metro Bio Transport LLC strives to provide reliable and timely transportation. Pickup and delivery times may be affected by circumstances outside our reasonable control, including traffic, severe weather, emergencies, road closures, facility delays, or other unforeseen events.
Healthcare and Confidential Information
Metro Bio Transport LLC takes the secure and confidential handling of healthcare-related deliveries seriously. Information received in connection with services will be handled in accordance with applicable privacy requirements and contractual obligations.
Prohibited Items
Metro Bio Transport LLC reserves the right to refuse any shipment that is unlawful, improperly packaged, unsafe, inaccurately described, or outside the scope of services we are authorized or equipped to provide.
Pricing and Payment
Pricing may vary based on distance, urgency, service level, handling requirements, wait time, after-hours service, and other factors. Applicable pricing and payment terms will be communicated to the client before or as part of establishing service.
Website Information
Information provided on this website is for general informational purposes. We may update our services, pricing, service areas, policies, or website content at any time.
Limitation of Liability
To the extent permitted by applicable law, Metro Bio Transport LLC will not be liable for indirect, incidental, special, or consequential damages arising from use of this website or circumstances outside our reasonable control. Any liability relating to courier services may also be governed by the applicable service agreement or contract between Metro Bio Transport LLC and the client.
Governing Law
These Terms of Service are governed by applicable laws of the State of New York and the United States.
Changes to These Terms
Metro Bio Transport LLC may update these Terms of Service periodically. Updated terms will become effective when posted on this website.
Contact
Questions regarding these Terms of Service may be submitted through the contact information provided on our website.